Version 1.0.1 · Effective 2026-10-08
Oceanfront Ventures Group, Inc., a Delaware corporation doing business as Yacht Masters Hub ("YMH", "we", "us", or "our") operates the yachtmastershub.com website and the AI-powered yacht operations platform available at app.yachtmastershub.com (together, the "Service"). This policy explains what we collect, why we collect it, and how you can control it. We designed it to be readable. If anything is unclear, email support@yachtmastershub.com and we will explain.
We collect the minimum information needed to run the Service and improve it over time.
We do not sell your personal data. We do not train third-party foundation models on your private vessel data.
To answer questions, the Service sends your query and relevant context to language models operated by third-party AI providers, under commercial terms on which the data we send them is not used to train their models. The providers in use are named on our Sub-processors page. Vessel documents you upload are stored in our systems, with our hosting and database providers, and used only to answer your questions and populate your workspace; to make them searchable, their content is also processed by an AI provider.
We share personal data with service providers who help us run the Service. They process it on our behalf, only on our instructions and under written agreements. Some partners, namely our advertising platforms, our session recording provider and our bot protection provider, also use the data they receive for their own purposes under their own privacy policies. The categories are:
The service providers and partners currently in use, what each receives and where, are listed on our Sub-processors page, which we keep up to date.
We may disclose data if required by law, court order, or to protect the safety of a person or vessel.
Account and vessel data are retained for as long as your account is active. On cancellation you can export your data for 30 days, after which we delete it from primary systems within 30 days and from backups within 90 days.
You can access, correct, export, or delete your personal data from within your account, using our privacy request form, or by writing to support@yachtmastershub.com. We reply within seven business days. Depending on where you live, you may also have rights under the GDPR (EU/UK), CCPA/CPRA (California), or similar laws. We honor those rights globally.
You can also object to processing based on our legitimate interests, ask us to restrict processing, and withdraw your consent at any time from the Cookie Policy page; withdrawing does not affect processing that happened before. If you are in the EEA or the UK, you may complain to your local data protection authority (in the UK, the Information Commissioner's Office; in Switzerland, the FDPIC). Your email address is needed to create an account; without it we cannot provide the Service. We do not make decisions about you based solely on automated processing that have legal or similarly significant effects.
Data is encrypted in transit (TLS 1.2 or newer) and at rest. Access is role-based and audited. We conduct periodic reviews of dependencies and infrastructure. No system is perfectly secure, so we ask you to use a strong, unique password and to enable two-factor authentication where available.
We use first-party cookies for authentication. Analytics and advertising cookies are set only with your consent, and each is a separate opt-in choice in our consent banner: analytics covers product measurement and session recording, advertising covers campaign measurement by LinkedIn, Meta, and Google Ads. You can change your choices at any time from the Cookie Policy page. You can also disable cookies in your browser, but parts of the Service will not work.
Analytics and session recording. With your analytics consent, we and our analytics providers measure how the Service is used, so we can see where people get stuck and fix it: pages viewed, features used, interactions such as clicks and scrolling, how fast pages load and respond, and errors the page runs into. Sessions may also be recorded. Recordings mask password and payment fields, and inside the signed-in app they mask the content of your account. In your browser, analytics identify you by a pseudonymous identifier rather than your email address; some events recorded by our servers, such as joining a waitlist or creating an account, are linked to your email address. None of this starts until you say yes, and if you withdraw your consent it stops from the next page you open.
Error monitoring. To keep the Service working we record errors when they happen. An error report contains technical details of the fault, browser and device data, and, if you are signed in, your email address, so we can trace and fix a problem you ran into. Error monitoring is part of operating the Service; it is not used for analytics or advertising.
The Service is not directed to children under 16, and we do not knowingly collect data from them.
YMH is based in Florida, USA, and we and our service providers process your data primarily in the United States; our hosting provider's content delivery network and our bot protection provider handle requests at locations worldwide. If you are in the EEA, the UK or Switzerland, the data protection law that applies to you continues to apply to how we handle your data. Where we receive personal data from a business customer established there, we use the transfer safeguards set out in our Data Processing Addendum.
We will post any change here with a revised effective date. Material changes will be sent to you by email.
Oceanfront Ventures Group, Inc., doing business as Yacht Masters Hub. 2890 West State Road 84, Unit 103, Fort Lauderdale, FL 33312, United States. Email: support@yachtmastershub.com.
We collect captain email, vessel data, uploaded documents, chat transcripts, and payment information. This data is handled by the service providers and partners described in section 4.
The service providers and partners that receive this data, and where, are listed on our Sub-processors page.
Data retention: account and vessel data are retained for as long as your account is active. On cancellation you have 30 days to export, after which the record is deleted from primary systems within 30 days and from backups within 90 days. See section 5 for the full retention window. Your rights: you can request export or deletion of your account and vessel data at any time by emailing support@yachtmastershub.com; we respond within seven business days. Governing law: Florida, USA.