Version 1.0 · Effective 19 August 2026

Make a privacy request

You can ask us to show you the personal data we hold about you, correct it, delete it, send you a copy in a portable format, or stop a particular use of it. These rights apply wherever you live. We honour them globally rather than only where a law compels us to.

We reply within seven business days.

Use the form below, or write to ai@yachtmastershub.com if you would rather use email.

What happens next

1. Your request is logged the moment it arrives, with the response deadline attached to it.
2. We check you are who you say you are. We will not delete or hand over an account's data because someone typed its email address into a form, so expect one verification step.
3. We carry out the request and confirm in writing what we did.

Before you ask us to delete

Deletion removes your account, your vessel records, your documents, and your conversation history. It cannot be undone, and we cannot restore it afterwards. If you only want to leave, cancelling your subscription in account settings keeps your data available should you come back.

Some records are kept even after deletion where the law requires it, for example billing records for tax purposes. We keep only what is required and nothing more.

If you are not satisfied

Tell us first and we will try to put it right. You also have the right to complain to your data protection authority. In the EU that is the supervisory authority where you live or work; in the UK it is the Information Commissioner's Office.